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Study

Recurring Technical Causes

Unoptimized images, heavy page builders, stacked JavaScript, third-party widgets: why these sites are so heavy.

A label for the building, an oversight for digital

One finding runs through the entire study: hospitality environmental certification frameworks do not — or barely — include digital performance. Clef Verte evaluates water, energy, waste management, responsible purchasing, and guest awareness. EU Ecolabel measures building water and energy consumption, waste sorting, and materials used. Green Globe audits sustainable governance and physical environmental impact.

None of these labels evaluate the carbon footprint of the property's website.

Yet the website is the first point of contact with the guest. For 80% of travelers, the booking decision begins with an online search. The website is, literally, the front door of the hospitality experience.

The fact that La Clef Verte's own website — France's leading sustainable tourism label — scores only a D or E on EcoIndex illustrates the depth of this industry blind spot.

Labels & numérique : la chronologie
1992

Clef Verte

Premier label tourisme durable en France

2003

Green Globe

Certification internationale tourisme durable

2010

Écolabel Européen

Extension aux hébergements touristiques

2014

Manifeste R&C

Relais & Châteaux présenté à l'UNESCO

2021

Core Web Vitals

Google intègre la performance web au SEO

2026

3 000 Clefs Vertes

Record historique — 0 critères numériques

Why scores are so low: recurring technical causes

The technical analysis of the 50 audited sites reveals systemic causes, recurring from one property to another, regardless of size, standing, or certification held.

Unoptimized images: the number one factor

This is the most impactful and simplest lever to address. The majority of sites serve images at original size, without compression, without modern formats (WebP or AVIF), and without lazy loading. On some sites, images represent over 90% of total page weight.

A luxury hotel needs stunning images. That's non-negotiable. But modern formats allow dividing weight by 5 to 10 with no visible quality loss. A photographer delivers an 8 MB JPEG image. The same image in WebP with intelligent compression weighs 400 KB and remains visually identical on screen. Multiply by 30 images on a homepage, and the difference is colossal.

Heavy page builders

The Divi theme (WordPress), widely used in hospitality, generates thousands of lines of unused CSS and JavaScript. These "all-in-one" visual builders load all their features even if the site uses only a fraction. A typical Divi site loads more code than necessary simply because the theme includes features (sliders, galleries, animations) the site doesn't use — but which are still downloaded by every visitor.

JavaScript library stacking

Some sites simultaneously load Bootstrap, jQuery, Vue.js, jQuery Migrate, and other frameworks with redundant functions. It's like stacking five coats of paint: only the last is visible, but the weight of all layers slows everything down.

Uncontrolled third-party widgets

Facebook integrations, TripAdvisor, Google Maps, external booking systems — each widget adds dozens of HTTP requests and heavy scripts beyond the developer's control. A TripAdvisor widget alone can add 500 KB and 15 additional requests.

Full icon font loading

Font Awesome, loaded in its entirety on many sites, weighs several hundred kilobytes to display sometimes only 5 or 6 icons. Replacing it with inline SVGs for only the icons used would divide this weight by 20.

Poids moyen des pages d'accueil
1 Mo
Recommandé
13 Mo
Moyenne étude
65 Mo
Pire site

Moyenne 13x supérieure au seuil recommandé